Understand the role, importance, principles, dimensions, processes, strategies and practices of CRM. Achieve customer attraction, satisfaction, loyalty, retention and sustainable profitability. Develop CRM technology-based system for better interactions with customers and potentials customers.
OTHER COPOM PROGRAMMES
- Professional Certification, Diploma, Advanced Diploma & Post Graduate Diploma (PGD) Programmes.
For further enquiries, please contact:
The Registrar
College of Production & Operations Management
Acme House, 23 Acme Road,
Ogba Industrial Estate,
Ogba, Ikeja Lagos.
Tel: 08069006671, 08023140750, 08066411565, 09023194157.
